Welcome Package

100% up to $600 + 500 Free Spins

Across your first four deposits

Wagering
45× bonus (1st deposit)
Min Deposit
$20 (AUD)
Max Bet
$10 per spin during bonus
Wagering Deadline
3 days

Contact Sol Casino

Contact Sol Casino support at support@sol-casino.wtf for assistance with your account, verification, payments, bonus terms, technical problems or responsible gambling requests. Providing clear information in your first message can help the support team understand your question and respond more efficiently.

Sol Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/169/0146, issued to Galaktika N.V. Player transactions are protected with 128-bit SSL encryption and Cloudflare security.

Welcome Package100% up to $600 + 500 Free Spins

  • Established2019
  • Games3,800+ across 91 providers
  • Withdrawal Limit (AUD)$6,000/day · $30,000/week
  • SupportLive chat & email, 24/7

How to get in touch by email

To contact the support team, email support@sol-casino.wtf with a clear description of your question or problem. Please use the email address linked to your account where possible, so your request can be reviewed more easily. Do not include unnecessary sensitive information in your message or screenshots.

Common reasons to contact support

  • Account access, profile details and verification questions
  • Deposit, withdrawal and payment queries
  • Questions about bonus terms, conditions or eligibility
  • Technical problems with the website, games or account
  • Responsible gambling requests, account concerns or help with available controls

What to include in your message

Include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or the steps that led to it. If relevant, attach screenshots that show the issue. Before sending an attachment, remove any unnecessary personal, security or payment information.

The support team usually replies within 24 hours, although response times may vary depending on the subject and complexity of your request. Sending one complete message and replying to any follow-up questions can help the team handle your enquiry efficiently.